Our Policies & Procedures
We aim to keep a high quality of care for you and your family: we have several policies that contain our procedures and practices of our day-to-day work. All the policies listed below are our ‘induction required’ policies that all new staff read during their staff induction (i.e. before they start working with the children).
Main Policies:
- Safeguarding – Reviewed Feb 2024
- Whistleblowing – Reviewed Feb 2024
- Complaints – Reviewed Feb 2024
- Confidentiality – Updated Mar 2025
- Staff Code of Conduct – Reviewed Mar 2024
- Behaviour Management – Reviewed Mar 2024
- Positive Handling and Touch – Reviewed Mar 2024
- Health, Hygiene and Safety – Reviewed Mar 2024
- Absences and Attendance– Added Dec 2025
- Sickness, Medication, Incidents and First Aid– Updated Dec 2025
- Food, Drink and Allergies – Updated Sept 2024
- Inclusion and SEN – Reviewed Mar 2024
- British Values and Equal Opportunities – Reviewed Mar 2024
- Fire Drills, Bomb Threats and Lock-downs – Reviewed Mar 2024
- E-Safety with Children – Reviewed Mar 2024
- Social Media, Online Activity and Personal Devices – Reviewed Mar 2024
If you cannot find what you are looking for please speak to the Main Office for assistance.
Our Practice
It is important that the policies above are practiced correctly and appropriately by our staff team and volunteers, and that policies are kept up to date and reviewed frequently.
If you believe you have witnessed an action or behaviour that contradicts our policies, please inform us immediately so that the Management Team can investigate the matter.
We do not tolerate harassment or bullying of our staff – if you have a concern or complaint, direct it to the Manager.
